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IBM Tivoli Service Level Advisor

IBM Tivoli Service Level Advisor automatically analyzes Service Level Agreements and evaluates compliance while using predictive analysis to help avoid service level violations. It provides graphical, business-level reports via the Web to demonstrate the business value of IT. By utilizing the automatically generated "at-a-glance" dashboard, IT staff can also effectively communicate service delivery information to internal Line of Business executives, as well as clients. When a trend toward violation occurs, IBM Tivoli Service Level Advisor can send alerts to the IBM Tivoli Enterprise Console, to the IBM Tivoli Business Systems Manager console or alert you via an email or via SNMP.

  • Provides automated service level agreement evaluation without manually reviewing and correlating component level reports
  • Includes IBM patent-pending trend analysis which identifies IT service delivery problems before they occur
  • Leverages existing systems management applications, and associates service delivery with business operations
  • Integrates with the Tivoli Data Warehouse to consolidate and report on systems management data
  • Delivers flexible, Web-based reporting

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